Shipping policy
<h2>Shipping Policy</h2>
<h3>Processing Time</h3>
<p>All orders require <strong>1–3 business days</strong> to process before shipment. Orders placed on weekends or holidays will be processed on the next business day.</p>
<h3>Domestic Shipping (USA)</h3>
<p><strong>Transit time: 5–8 business days (Monday–Friday)</strong></p>
<table>
<thead>
<tr><th>Order Value</th><th>Shipping Rate</th></tr>
</thead>
<tbody>
<tr><td>Under $50.00</td><td>$4.99</td></tr>
<tr><td>$50.00+</td><td>FREE</td></tr>
</tbody>
</table>
<h3>Express Shipping (USA)</h3>
<p><strong>Transit time: 2–3 business days</strong> — $9.99 flat rate.</p>
<h3>International Shipping</h3>
<p><strong>Transit time: 10–15 business days (Monday–Friday)</strong></p>
<p>International shipping rates are calculated at checkout based on destination and order weight.</p>
<h3>Shipping Cost Calculation</h3>
<p>Exact shipping charges are calculated at checkout after entering your mailing address.</p>
<h3>Order Tracking</h3>
<p>Once your order ships, you will receive a shipping confirmation email with a tracking number. Tracking information may take <strong>1–2 business days</strong> to appear in the carrier's system.</p>
<h3>Shipping Delays</h3>
<p>While we strive for timely delivery, occasional delays may occur due to weather conditions, carrier issues, or high-volume periods (holidays, sales events). We appreciate your patience.</p>
<h3>Lost or Damaged Packages</h3>
<p>If your package is lost or arrives damaged, please contact us at <a href="mailto:support@primekiddo.com">support@primekiddo.com</a> within <strong>7 days</strong> of the expected delivery date with photos of the item and package. We will work with you to resolve the issue — either a full refund or free replacement.</p>
<h3>Address Accuracy</h3>
<p>Please ensure your shipping address is correct at checkout. PrimeKiddo is not responsible for packages delivered to incorrect addresses provided by the customer. Contact us immediately if you need to correct your address after placing an order.</p>
<p>Questions about shipping? Contact us at <a href="mailto:support@primekiddo.com">support@primekiddo.com</a>.</p>